Privacy Policy

Introduction

Professional Course Craft ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Account credentials and profile information
• Payment and billing information
• Course enrollment and progress data
• Communications with our support team

Technical Information

We automatically collect certain technical information, including:

• IP address and device information
• Browser type and version
• Operating system and platform details
• Website usage data and analytics
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing course enrollments and payments
• Communicating with you about your account and courses
• Improving our website and services
• Sending promotional materials (with your consent)
• Complying with legal obligations
• Protecting against fraud and security threats

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service providers who assist in operating our website and services
• Legal requirements or to protect our rights and safety
• Business transfers (mergers, acquisitions, or asset sales)
• With your explicit consent for specific purposes

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze website traffic and usage patterns
• Improve user experience and site functionality
• Store course progress and user settings

You can control cookie settings through your browser preferences, though disabling cookies may affect site functionality.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection practices

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate or incomplete data
• Deletion of your personal information
• Restriction of processing activities
• Data portability
• Objection to certain processing activities

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: